Maruti's Automobile Insurance System
Introduction
The leading automobile company in India, Maruti Udyog Limited has pacts with National Insurance Company, New India Insurance, Bajaj Allianz and Royal Sundaram to bring Maruti Insurance services to all its customers. These insurance companies are providing a single window solution to meet all car insurance needs of their valued customers and to create a value chain.
The Challenge
In the present scenario, everybody is looking for a service that has the logo of ‘problem free’. MUL understands the need of a continuous IT service to receive higher grade of customer satisfaction. Thus, the automobile giant was confronting on two ends, as it has to develop a secure, robust, scalable application and to provide a consistent service to its customer.
The Solution
Binary offered a framework to MUL. This framework brought a fabulous impact on MUL and its partners in enhancement of crucial customer information round the clock across the network. The completely integrated web-system knots every department of Maruti Insurance and offers a common platform for exchange and retrieval of data. Developed using Microsoft framework and technologies like: ASP, SQL Server, and XML, the application interacts with dealers at one-end and Maruti insurance alliance partners at the other-end.
The Benefit
Binary’s Automobile Insurance solution was the origin of service oriented business architecture of Maruti Insurance. Some of the key outlined benefits of the application are as follows:
- Hassle free, 24/7 availability of enterprise data
- Insurance Sales-cycle analysis
- Integration to back-office accounting system
- Seamless flow of information between corporate systems and remote dealers
- Real-time reporting and analysis
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