Pre and Post Sales Support
Pre sale forms the foundation of what you are selling to your customers and a post sale determines the effectiveness of the product. At Binary, we support your requirements in both these processes. Apart from this, we also help you with lead generation to boost your business.
With Binary's flexible sales support services, your organisation can sign up for various levels of web based, phone, and toll-free support. Our team analyses and understands your requirements and accordingly works on a strategic plan to bring effective results.
Our Pre-sales offerings include:
- Market Research & Survey support
- Lead generation Support
- Enquiry handling Support
- Appointment handling
- Knowledge support
- FAQ support
Our Post-Sales offerings include:
- FAQ Support
- Trouble Shooting Support (for hardware and software)
- Complaint Handling
- Claim processing
Our other Customer Interaction services include: